AI for Insurance & Compliance

Automating analysis, detecting fraud, and improving insurance customer experiences.

We leverage advanced AI to streamline claims, improve risk assessment, and deliver smarter, faster insurance operations.

The New Insurance Landscape: Driven by AIHealthcare

AI in Insurance

The Next Era of
Smart Protection

The Challenge

The industry faces pressure from rising customer expectations, increasingly complex risks, and high operational costs from manual processes.

The AI Opportunity

AI provides the key to move from a traditional "react and repair" model to a modern "predict and prevent" framework.

AI-Driven Insurance

AI's Impact Across the Value Chain

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Intelligent Claims Processing

Automate First Notice of Loss (FNOL), validate damage, and detect fraud in real-time.

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Smarter Underwriting

Analyze vast datasets to price complex risks more accurately and personalize policies.

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AI-Powered Customer Experience

Provide 24/7 support with voice AI, handle queries, and guide users empathetically.

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Automated Compliance & Risk

Continuously monitor and analyze documents (like SOC 2, ISO) to ensure regulatory adherence.

Project: SOC 2 Report Automation

Automated Compliance Analysis

We developed an AI platform to automate SOC 2 report analysis. Using LLMs and semantic retrieval, it delivers consistent, explainable, and scalable compliance evaluations across frameworks like ISO 27001, HIPAA, and GDPR.

Key Deliverables:
  • AI-Powered SOC 2 Report Evaluation
  • LLM-Based Scoring (Mistral-7B)
  • Trust Services Criteria (TSC) Categorization
  • Transparent, Explainable Justifications
SOC 2 Report Automation Project - AI-Powered Compliance Analysis

Application: Compliance for All Lines

Unified Compliance Engine

This core technology automates document review for claims, audits, and risk assessments, supporting Medical, Marine, and Casualty insurance.

How it Helps:
  • Analyzes complex insurance documents at scale.
  • Ensures consistent and explainable compliance scoring.
  • Reduces turnaround time for internal audits.
  • Supports diverse and complex compliance needs.
Unified Compliance Engine Application - Automated Document Review

Project: AI Car Damage Detection

Automated Vehicle Inspection

An advanced AI solution for motor insurance to automate vehicle inspection. It uses computer vision to detect dents, scratches, and damages from images/videos, generating instant pre-inspection and assessment reports.

Key Deliverables:
  • AI model trained on real car damage datasets.
  • Automated pre-inspection & claim reports.
  • Dashboard for insurer review and validation.
  • Integration-ready APIs.
AI Car Damage Detection Project - Automated Vehicle Inspection

Application: Motor Insurance Automation

Streamlined Claim Processing

This system streamlines claim processing, reduces manual inspection time, and enhances accuracy in damage evaluation.

How it Helps:
  • Automates pre-inspection for policy issuance.
  • Generates standardized reports for underwriters.
  • Reduces fraud by validating images and timestamps.
  • Speeds up claim settlement with AI-verified evidence.
Motor Insurance Automation Application - Streamlined Claim Processing

Project: Vakta.tech Voice AI Agent

Intelligent Voice Automation

A next-gen voice AI platform to create intelligent assistants that understand, respond, and learn from real conversations, transforming customer engagement.

Key Deliverables:
  • Voice-Interactive AI Agents
  • Real-Time Speech-to-Text & Text-to-Speech
  • Human-Like Speech Recognition
  • Unified Web + Voice AI Platform
Vakta.tech Voice AI Agent Project - Intelligent Voice Automation

Application: Customer & Claim Interaction

Automated Customer Journey

Deploying voice AI to automate and improve the customer journey for all insurance lines, from first notice of loss to status updates.

How it Helps:
  • Enables voice-based claim filing (FNOL).
  • Provides 24/7 multilingual customer service.
  • Assists customers during travel or medical claims.
  • Integrates with CRM & claim management systems.
Customer & Claim Interaction Application - Automated Customer Journey

Project: Seryna Emotional AI

Empathetic AI Companion

An emotionally intelligent, voice-interactive AI companion that combines LLMs and real-time speech pipelines to deliver empathetic, context-aware support.

Key Deliverables:
  • Voice-Interactive Emotional AI
  • Context-Aware Response Generation
  • Real-Time Speech Pipelines
  • Scalable Wellness & Coaching Platform
Seryna Emotional AI Project - Empathetic AI Companion

Application: Takaful & Medical Insurance

Empathy-Driven Customer Care

Providing empathetic, AI-driven care to improve customer experience and support wellness programs, especially for sensitive claims.

How it Helps:
  • Delivers empathetic interactions for customers in distress.
  • Assists with sensitive medical claim queries.
  • Provides emotional wellness under Takaful programs.
  • Improves customer experience with tone-aware responses.
Takaful & Medical Insurance Application - Empathy-Driven Customer Care

Our UnifiedAI Corefor Insurance

πŸš— Motor

Automated pre-inspection, claim validation & fraud detection.

πŸ’™ Medical / Takaful

Voice bots, empathy-driven support & smart approvals.

πŸ“„ Compliance

Automated SOC 2, ISO, HIPAA audits with zero manual errors.

🏠 Property

AI damage estimation, reporting & documentation automation.

βš“ Marine / Casualty

Fast compliance, risk assessment & policy intelligence.

πŸ”— Cross-line

End-to-end analytics, automation & regulatory support.


Outcome for Insurers:βœ“ Faster Claimsβœ“ Fewer Errorsβœ“ Higher Compliance

Ready to Transform Insurance with AI?

Discover how AI-powered automation, fraud detection, and smart analytics can streamline claims, improve risk assessment, and deliver better customer experiences. Connect with us to future-proof your insurance business.